Contact information
If you need help with an order, product, delivery, return or general enquiry, please contact One Life Foods using the details below.
Customer Support
Email: info@onelifefoods.co.uk
We aim to respond to customer enquiries as quickly as possible during normal working hours.
Please include your order number when contacting us about an existing order. This helps us find your details and resolve your enquiry faster.
Business Information
Business name: One Life Foods
Registered company address: The Colony, Altrincham Road, Wilmslow, Cheshire, SK9 4LY
Company Registration Number: 11097526
VAT Number: 333 2279 19
Website: onelifefoods.co.uk
Email: info@onelifefoods.co.uk
Please note: our registered office address is for legal correspondence only.
Order Enquiries
For order enquiries, please include:
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your full name;
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order number;
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email address used at checkout;
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a short description of the issue;
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photographs if your item arrived damaged or incorrect.
Returns and Refunds
For returns, refunds or damaged items, please read our Returns & Refunds Policy before contacting us.
You can then email us at:
Product Suitability
Our products are food supplements and wellness products. We cannot provide medical advice.
If you are pregnant, breastfeeding, taking medication, under medical supervision, have a medical condition, have allergies, or are unsure whether a product is suitable for you, please speak to a qualified healthcare professional before use.